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Introduction to Civic Design: August Session
Course Welcome
Resources
Schedule of Live Classes
Assignment Cadence
Module 1: Understanding Civic Design
Learning Objectives + Key Terms (0:41)
Lesson 1: For Citizens, By Citizens
Lesson 2: The Risk of Status Quo
Module 2: Identifying Opportunities for Innovation
Learning Objectives + Key Terms (0:46)
Lesson 1: Identifying a Problem (18:08)
Lesson 2: Crafting a Design Question
Lesson 3: Writing a Civic Design Brief
Module 3: Gathering Insights
Learning Objectives + Key Terms (1:03)
Lesson 1: Empathy in Civic Design
Lesson 2: Observing
Lesson 3: Interviewing
Lesson 4: Journey Mapping
Module 4: Designing Solutions
Learning Objectives + Key Terms (0:44)
Lesson 1: Developing User Personas
Lesson 2: The Community Canvas
Lesson 3: Prototyping
Module 5: Testing, Iterating, and Measuring Impact
Learning Objectives + Key Terms
Lesson 1: Testing your Prototype
Lesson 2: Iterating
Lesson 3: Measuring Impact
Module 6: Implementing Solutions with Long Term Impact
Learning Objectives + Key Terms
Lesson 1: Co-Creating with Users
Lesson 2: Assembling a Design Team
Lesson 3: Mapping Delivery
Wrap up
Course recap
Your feedback
Lesson 4: Journey Mapping
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